Yes, we offer free shipping on all orders.

Once we ship out your order, you should receive a shipment confirmation number within 24-48 hours through email to track your order.

 You can also get the latest status on your shipment by visiting our order tracking page at any time.

We just need no longer than 1 to 3 business days to deal with your order.

Usually, it takes 4-7 working days to arrive after being dispatched.

We accept payments viaVISA, Mastercard, Maestro, American Express, Discover, Diner Club, Apple Pay, Google Pay, Union Pay, Shop Pay

Please contact us with photos or videos of the damaged item at support@gorelieve.co.uk. Once we confirm the issue, we’ll either send a replacement or offer a 100% refund.

Don't hesitate to contact our customer support team for any queries or assistance. You can reach us via email at support@gorelieve.co.uk or by using the Contact page on our website.